Shipping policy

Overview

This Shipping Policy covers orders placed on northkaiser.com. By placing an order, you agree to the terms below.

Free worldwide shipping — all duties & taxes included. No extra fees will be collected at delivery.

Order Processing Time

• Order confirmation: You will receive a confirmation email after checkout.
• Preparation time: Most orders ship within 1–5 business days — typically 1–3 business days for metal wall decor and 3–5 business days for mirrors and other items.

Shipping Methods & Times

• Worldwide delivery via trusted carriers (e.g., DHL, FedEx, UPS).
• Estimated transit time is 5–10 business days after processing. Timing may vary by destination, season, and carrier workload.

Order Tracking

Once your order ships, we’ll email you a shipping confirmation with a tracking number and link so you can follow the delivery.

Address Accuracy & Undeliverable Packages

• Correct address: Please enter a complete and accurate shipping address at checkout to avoid delays.
• Undeliverable packages: If a parcel is returned to us (e.g., incomplete/incorrect address or unclaimed), we’ll contact you for next steps. Additional shipping fees may apply for re-shipment.

Shipping Delays

Delivery estimates are not guaranteed. Delays can occur due to weather, holidays, customs processing, or other events outside our control.

Contact Us

Questions about this policy? Email us at info@northkaiser.com.